Once you have downloaded this application, continue to use your favourite BBC websites and apps on your Android device as normal. Whenever you play any video or audio the BBC Media Player will launch and handle playback of the content.
Users of Samsung Galaxy S5 devices may be unable to play content after the upgrade to Android Lollipop (5.x), and may find that the BBC Media Player app crashes after a few seconds. This was due to a bug in the Samsung firmware which has now been fixed and is currently being rolled out by the manufacturer and network operators. Please ensure you keep the firmware for your device updated (the version must be at least G900FXXU1BOC7).
We're also aware of an issue on the Samsung Galaxy Note 4, where some users on Android Lollipop are unable to play video. We're sorry this is still happening, and are working with our technology partners to get this fixed as soon as we can.
You may notice that when you install the app it asks you for permission to access your phone's network communication, phone calls, and system tools.
These are standard Android app permissions that are defined by the Google Android platform. The 3 permissions the BBC Media Player app asks to use are:
• Network Communication - full internet access.
Granting this permission provides the BBC Media Player app with access to the internet so it can play programmes.
• Phone Calls - read phone state and identity.
Granting this permission provides the BBC Media Player app with phone communication status and notifies the application if the phone rings or a phone call is in progress. We only use this permission to ensure that the BBC Media Player pauses if you receive a phone call and temporarily reduces its audio when you receive a txt message while watching a programme. The BBC Media Player app does not access or store any personal information, phone numbers or IMEI numbers.
• System tools - preventing phone from sleeping, retrieve running applications.
Granting this permission provides the BBC Media Player app with the ability to prevent the phone going to sleep when you are watching a programme.
This release may come in several variants. Consult our handy FAQ to see which download is right for you.
June 23, 2015
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