We’ve made our mobile banking app more secure in line with regulation from the Financial Conduct Authority.
- You need to change your passcode from four digits to six digits
- You may receive a one-time passcode when logging in, adding new payees or making payments
We’ve built a different kind of high street bank. A bank with stores that are open when it suits you, 7 days a week. A bank where you can walk in without an appointment and walk out with a working account, debit card and all. A bank that tells you exactly what you’re getting, in language that actually makes sense. A bank that puts you first.
Now, wherever you are and whatever you’re doing you can manage your Personal and Business accounts with our mobile app.
- Insights on your accounts and transactions
- Login super-fast with your fingerprint.
- A handy spending summary shows you where you’re spending your cash.
- View transactions which are still being processed.
- Temporarily block and permanently cancel your debit and credit cards.
- Make payments to your existing payees and transfer money in between your accounts.
- International Payments to over 35 countries.
- View and cancel your Direct Debits and standing orders.
- Accredited by the Digital Accessibility Centre for complying with AA accessibility standards.
Whether you’re an existing or new Metro Bank customer it’s simple to get started.
- If you’re registered for online and telephone banking, you’ll need your 12 digit customer number, 8 digit security number and your password
- If you’re not registered for either, you’ll need your 12 digit customer number and the details of the card you used most recently or your Magic Word.
Metro Bank’s mobile app is available for Personal customers and also Business customers if they’re using Business Internet Banking only.
Standard data charges from your mobile service provider may apply.
If you experience any issues downloading or registering the Metro Bank mobile app, please visit us in store or call us on 0345 08 08 500.
Metro Bank PLC. Registered in England and Wales. Company number: 6419578. Registered office: One Southampton Row, London, WC1B 5HA. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Metro Bank PLC is an independent UK Bank - it is not affiliated with any other bank or organisation (including the METRO newspaper or its publishers) anywhere in the world. "Metrobank" is the registered trademark of Metro Bank PLC.
This release comes in several variants (we currently have 2). Consult our handy FAQ to see which download is right for you.
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