• If there’s anything we can do to give you better help, extra support or make things easier, let us know. We can tailor things to you.
• If you have push notifications enabled, we have switched on Debit Card Transaction Notifications for you.
• We’re now running an enhanced security check when you register for the mobile app.
• View your latest credit score and compare this to your previous score. See how your score has changed since you last checked it.
Take the hassle out of banking. Our app makes your day-to-day banking easy, quick and secure.
It’s available to customers aged 11+ with compatible Android devices and a UK or international mobile number in specific countries.
Please note that the app contains images when logging in, that may cause a reaction in individuals who are photosensitive. You can however switch these off for your device by visiting the ‘settings’ menu and the ‘accessibility’ menu where you will be able to find animation control settings within this menu (note this is not within our app but on your devices settings itself).
Your money. Your choices
From being able to quickly check your account balances and transactions, to moving money between accounts, sending money securely to others and paying someone new up to £1000 without a card reader or getting cash from an ATM without your debit card, our app gives you greater control of your finances.
You can manage your bills easily and check the details of Direct Debits and standing orders. If you need a hand with anything, our Secure Messaging tool lets you to contact us in-app for any extra help.
You’re protected by our secure banking promise
With our app you’re covered by our secure banking promise, which makes it one of the safest ways to bank. We monitor your account 24/7 for unusual activity and will refund any money paid out of your account as long as you keep your security information safe.
You can log in to the app safely with your fingerprint, face or secure passcode and there is always a confirmation check to make sure you’re paying the right person or business.
Apply for new accounts
• Apply directly for a current account from the NatWest app (account eligibility criteria apply)
• Open and manage a savings account (account eligibility criteria apply)
• Apply for a borrowing product directly in the app (aged 18+ eligibility criteria apply)
Smart tools to help get you sorted
• Check your Credit Score
• Manage your spending and set budgets
• Lock and unlock your debit and credit cards
• Set travel plans
• Manage and store receipts
• Set savings goals directly in the app
• Add your loyalty cards directly to your app
Important things to know
• There is a maximum of 5 payments totalling £1000 per day. You must be aged 16 or over.
• Get Cash - Withdraw up to £130 every 24 hours at our branded ATMs. You must have at least £10 available in your account and an active debit card (locked or unlocked).
• Fingerprint and facial recognition are available on selected devices.
• Credit score available once opted in through the app, to customers aged 18+, with a UK address and is provided by TransUnion.
• Spending - You must be aged 16+. Only available for Personal and Premier Current accounts.
• Lock and unlock MasterCard credit cards only
• You can create one Travel Plan at a time, for a maximum period of 90 days, that includes up to seven countries. Each country needs to be registered separately. The Travel Plan will apply to debit cards only, attached to accounts that are managed via mobile banking, and only in your name. Joint account holders should register separately.
• Managing your receipts is available to Business Banking and Premier customers only.
• Savings goal available on instant access savings accounts.
• My Loyalty Cards is available to customers aged 18+.
Please make sure you accept the following permissions before starting:
• Allow the app to communicate through your network
• To find your nearest cash machine or branch, you'll need to let the app find your location
• To 'Pay Your Contacts', the app will need access to your contacts list
This release comes in several variants (we currently have 2). Consult our handy FAQ to see which download is right for you.
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