Tools
(58,907 ratings)
App: Smart Tutor
Version: 1.5 (build 294) (294)
arm64-v8a + armeabi-v7a
Package: com.rsupport.rs.activity.rsupport.aas2
80 downloads
10.88 MB (11,404,338 bytes)
Min: Android 4.0 (Ice Cream Sandwich, API 14)
Target: Android 10 (Q, API 29)
nodpi
Uploaded July 15, 2021 at 7:24AM UTC by HoldTheDoor

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10.88 MB
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Description

Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice.

Diagnoses can be requested for the following:
• Data transfer, backup and restore
• New features advice
• Software update check
• Account settings (Samsung/Google™/email/etc.)

How to get started
1. Download the "Smart Tutor" from Google play store and install on our Android device.
* From Galaxy S5, please download Smart Tutor via the Galaxy Essential widget
(this features may differ by region or nations.)
2. Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions",
the phone number of contact center will be displayed.(Because it is depending on country)
3. Enter the 6 digits connection code given by a tech expert.
4. Once connected, a tech expert will diagnose your mobile.
5. If you want to terminate "Smart Tutor", please tap "Disconnect" menu.

Benefit
• Safety & Reliable
Don't worry about exposing our private information."Smart Tutor" restricts a tech expert
from accessing applications with customer's private information such as Gallery, Message,
e-mail and other throughout special features.
• Convenient & Easy
Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi.
• Features
Screen Share / Chat / Screen Lock / Application Lock

Requirement & Note
1. "Smart Tutor" works with Android OS(Above Android 2.3.6)
2. "Google Experience Device" is not supported such as "Galaxy Nexus"
3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with
your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support

This release may come in several variants. Consult our handy FAQ to see which download is right for you.

Variant
Arch
Version
DPI
1.5 (build 294) APK
294
July 15, 2021
arm64-v8a + armeabi-v7a
Android 4.0+
nodpi
Previous APKs for (arm64-v8a + arm-v7a) (Android 4.0+) variant

Version:1.5 (build 299)(299) for Android 4.0+ (Ice Cream Sandwich, API 14)

Uploaded:September 23, 2021 at 5:10AM UTC

File size:10.88 MB

Downloads:76

Version:1.5 (build 294)(294) for Android 4.0+ (Ice Cream Sandwich, API 14)

Uploaded:July 15, 2021 at 7:24AM UTC

File size:10.88 MB

Downloads:80

Version:1.5 (build 293)(293) for Android 4.0+ (Ice Cream Sandwich, API 14)

Uploaded:June 11, 2021 at 4:20AM UTC

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Downloads:104

Version:1.5 (build 291)(291) for Android 4.0+ (Ice Cream Sandwich, API 14)

Uploaded:May 24, 2021 at 1:49AM UTC

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Downloads:83

Version:1.5 (build 288)(288) for Android 4.0+ (Ice Cream Sandwich, API 14)

Uploaded:March 27, 2021 at 7:19AM UTC

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Version:1.5 (build 285)(285) for Android 4.0+ (Ice Cream Sandwich, API 14)

Uploaded:February 1, 2021 at 3:41AM UTC

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Version:1.5 (build 282)(282) for Android 4.0+ (Ice Cream Sandwich, API 14)

Uploaded:January 22, 2021 at 1:46AM UTC

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Version:1.5 (build 281)(281) for Android 4.0+ (Ice Cream Sandwich, API 14)

Uploaded:January 19, 2021 at 1:36AM UTC

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Downloads:58

Version:1.5 (build 280)(280) for Android 4.0+ (Ice Cream Sandwich, API 14)

Uploaded:January 7, 2021 at 4:43AM UTC

File size:10.96 MB

Downloads:72

Version:1.5 (build 279)(279) for Android 4.0+ (Ice Cream Sandwich, API 14)

Uploaded:December 31, 2020 at 4:27AM UTC

File size:10.95 MB

Downloads:58

All versions

Version:1.5 (build 299)

Uploaded:September 23, 2021 at 5:10AM UTC

File size:10.88 MB

Downloads:76

Version:1.5 (build 294)

Uploaded:July 15, 2021 at 7:24AM UTC

File size:10.88 MB

Downloads:80

Version:1.5 (build 293)

Uploaded:June 11, 2021 at 4:20AM UTC

File size:10.88 MB

Downloads:104

Version:1.5 (build 291)

Uploaded:May 24, 2021 at 1:49AM UTC

File size:10.88 MB

Downloads:83

Version:1.5 (build 288)

Uploaded:March 27, 2021 at 7:19AM UTC

File size:10.88 MB

Downloads:99

Version:1.5 (build 285)

Uploaded:February 1, 2021 at 3:41AM UTC

File size:10.87 MB

Downloads:70

Version:1.5 (build 282)

Uploaded:January 22, 2021 at 1:46AM UTC

File size:10.94 MB

Downloads:48

Version:1.5 (build 281)

Uploaded:January 19, 2021 at 1:36AM UTC

File size:10.95 MB

Downloads:58

Version:1.5 (build 280)

Uploaded:January 7, 2021 at 4:43AM UTC

File size:10.96 MB

Downloads:72

Version:1.5 (build 279)

Uploaded:December 31, 2020 at 4:27AM UTC

File size:10.95 MB

Downloads:58

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