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What's new in Remote Support for Knox Manage
- Folder can be selected and sent in File transfer (Max 200MB).
- Improved usability to run Remote Support automatically in the situation of App Stop (e.g., force stop).
- Changed not to set the permission delegated in initial start.
About Remote Support for Knox Manage
Knox Manage Remote Support enables IT Admin's remote troubleshoot when users encounter a problem.
It is a remote troubleshoot solution for the IT Admin and users of Knox Manage.
Knox Manage Remote Support provides:
- Doesn't require in-person analysis
- Support all of Samsung devices
- IT Admin may record device screen as a video clip or screenshot for the reproduction purpose during the remote support
- Enables IT Admin to send the files to the user and vice versa.
Knox Manage Remote Support is provided as a part of Knox Manage on a valid license.
Download Remote Support for Knox Manage
This release may come in several variants. Consult our handy FAQ to see which download is right for you.
Version:24.04(240222150)
Uploaded:April 4, 2024 at 10:47AM UTC
File size:5.34 MB
Downloads:20
Version:23.12(231109100)
Uploaded:December 7, 2023 at 6:27AM UTC
File size:4.16 MB
Downloads:56
Version:23.09(230802140)
Uploaded:September 7, 2023 at 8:22AM UTC
File size:4.16 MB
Downloads:44
Version:23.06(230522130)
Uploaded:June 22, 2023 at 2:47AM UTC
File size:4.16 MB
Downloads:54
Version:23.03(230307190)
Uploaded:March 23, 2023 at 3:15AM UTC
File size:3.21 MB
Downloads:63
Version:22.11(221108110)
Uploaded:November 16, 2022 at 3:30AM UTC
File size:2.84 MB
Downloads:107
Version:22.05
Uploaded:June 9, 2022 at 8:00AM UTC
File size:1.9 MB
Downloads:173
Version:21.11
Uploaded:February 18, 2022 at 7:48PM UTC
File size:1.87 MB
Downloads:114
Version:21.7
Uploaded:July 6, 2021 at 12:29PM UTC
File size:1.85 MB
Downloads:71
Version:21.4
Uploaded:May 2, 2021 at 12:11AM UTC
File size:1.82 MB
Downloads:138
