Keep calm and Meet M.A.R.V.I.E!
In this release, we’ve enhanced the chat feature with our virtual intern MARVIE into our mobile experience, so you can get all the assistance you need within the Scoot app. Got some burning questions about flying with Scoot? Just ask MARVIE! You can find him under Help and Support.
Other honourable mentions in this release:
- Unaccompanied Minor (UM) services will no longer be included in UM bookings as a default.
- Bug fixes to keep the app great!
So here it is – your new & improved Scoot mobile app! We’ve heard your feedback and have been working on loads of cool stuff too, so that you can have even more on the go.
You can still do all the basics like search, book and retrieve your flights:
• Look for flights across our network. When you find one that’s right, book that trip.
• Did we also mention that we now have zero processing fees across all payment methods to make travel more affordable? Yep, we are fly like this.
• You can pick seats as you’re booking a flight instead of waiting for check-in.
• You can manage your booking - sort any assistance you need, check if the sun’s out in your chosen destination and even treat yourself that upgrade. Go on, you deserve it.
There’s also lots more for Scoot Insiders:
• Sync and view your bookings on the go
• Update your personal information and add travel companions to make faster bookings
• Sync your Scoot Insider account with KrisFlyer to begin your miles accrual journey
Good or bad, question or suggestion, you can now send us your feedback via the app under Settings.
This release comes in several variants (we currently have 2). Consult our handy FAQ to see which download is right for you.
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