The Support application from Sony Mobile provides an effortless self-support solution with a personal touch. It contains product-specific support with diagnostic capabilities.

* You can troubleshoot your device for issues with e.g. touchscreen, camera or light sensor.

* You can get quick information about your device: software version, memory capacity, application issues and more.

* You can read our support articles, find solutions in our support forum and if you need to, you can contact our support experts.
From version Support for Xperia from Sony Mobile 4.3.10:
We heard you! Based on your feedback, three new tests have been added – troubleshoot your device with our SIM card test, fingerprint sensor test and Media test, in the new and improved Support app from Sony Mobile.
Variant
Arch
Version
DPI
(Android 5.0+)
Latest: 3.3.5 on May 27, 2016
(Android 6.0+)
Latest: 4.3.10 on March 27, 2019
All versions