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What's new in Support
We heard you! Based on your feedback, three new tests have been added – troubleshoot your device with our SIM card test, fingerprint sensor test and Media test, in the new and improved Support app from Sony Mobile.
About Support
The Support application from Sony Mobile provides an effortless self-support solution with a personal touch. It contains product-specific support with diagnostic capabilities.
* You can troubleshoot your device for issues with e.g. touchscreen, camera or light sensor.
* You can get quick information about your device: software version, memory capacity, application issues and more.
* You can read our support articles, find solutions in our support forum and if you need to, you can contact our support experts.
Download Support
This release may come in several variants. Consult our handy FAQ to see which download is right for you.
Version:6.3.2
Uploaded:March 30, 2024 at 5:44AM UTC
File size:21.07 MB
Downloads:67
Version:6.2.2
Uploaded:January 13, 2024 at 6:14AM UTC
File size:20.37 MB
Downloads:170
Version:5.12.4
Uploaded:November 23, 2023 at 8:11AM UTC
File size:20.03 MB
Downloads:223
Version:5.12.2
Uploaded:September 24, 2023 at 11:38PM UTC
File size:19.86 MB
Downloads:212
Version:5.11.2
Uploaded:June 29, 2023 at 6:09AM UTC
File size:21.23 MB
Downloads:271
Version:5.10.2
Uploaded:May 4, 2023 at 6:16PM UTC
File size:21.23 MB
Downloads:136
Version:5.9.10
Uploaded:May 3, 2023 at 6:16PM UTC
File size:21.24 MB
Downloads:17
Version:5.9.8
Uploaded:March 3, 2023 at 5:23AM UTC
File size:21.21 MB
Downloads:167
Version:5.9.4
Uploaded:January 14, 2023 at 1:02AM UTC
File size:18.59 MB
Downloads:191
Version:5.8.4
Uploaded:January 13, 2023 at 1:02AM UTC
File size:16.8 MB
Downloads:40
