SunTrust Mobile App

The SunTrust Mobile App is optimized for your Android device and is specifically designed to provide quick and secure access to your personal accounts. You can make payments, transfers, and mobile deposits, view account balances and account activity, send money via Zelle®, as well as search for ATM / branch locations. Read further for details and other important information.

To get started, download and launch the app. Then sign on with your SunTrust Digital Banking User ID and Password. It’s that simple.

ACCOUNT ACCESS
o View your personal account balances quickly without signing on
o View your personal account balances for Checking, Savings, Credit Cards, Lines of Credit, Access 3, Installment Loans, Mortgages, and select SunTrust Investments Services, Inc. accounts
o View summary information for CDs and IRAs
o Suppress paper statements for eligible accounts
o Search up to 180 days of your personal account transaction history
o Open a new account
o View and activate SunTrust Deals

TRANSACTIONS
o Make mobile deposits (if eligible, limits apply)
o View and pay your bills
o Make immediate, future-dated and recurring transfers
o Make immediate and future dated payments to Installment Loans, Lines of Credit ,
Access 3 & Mortgages
o Make one time immediate advances from Lines of Credit & Access 3 including 3
advance options
o Create email and text alert preferences for DDA accounts activity
o Send money using Zelle® to almost anyone in the U.S. with an email address or U.S.
mobile phone number
o Enable overdraft protection and overdraft coverage

CREDIT CARD
o View credit card balances and transaction history
o Make credit card payments (if eligible)
o Initiate cash advances from your credit card (if eligible)
o View credit and cash advance available balances and limits (where applicable)
o View and redeem point and cash rewards (if eligible)
o View FICO score (if eligible)
o Temporarily lock and unlock Consumer Credit Card
o Ability to single sign-on to credit card rewards site
o Create email and text alerts for credit card activity

LOANS and LINES
o View balances and transaction history
o Make payments (if eligible)
o Request advances (if eligible)
o View detailed account info and advance details (where applicable)
o View Mortgage account transaction, details and escrow and taxes information

ACCESS & AUTHENTICATION
o Retrieval of your user ID
o Reset a forgotten password
o Change user ID
o Change password
o Change security question and/or answer
o Enable Fingerprint Sign On

ATM / BRANCH / CONTACT US
o Search for ATMs using an address or your current location
o Search for branches using an address or your current location
o Get help and find SunTrust contact information

SunTrust is committed to your security and protecting the privacy of your financial information. We have safeguards in place to protect your information as it travels from your mobile device to the bank. For more detailed information concerning security and privacy or to view the Mobile Banking Guarantee, visit www.suntrust.com/FraudAndSecurity/FraudProtection/MobileGuarantee.

*SunTrust does not charge a fee for the use of SunTrust Mobile Banking. If you do not already have the appropriate plan with your wireless carrier, normal text or data rates will apply. If you receive a suspicious message, please report the incident to abuse@suntrust.com.

SunTrust Bank now Truist Bank is an Equal Housing Lender. Member FDIC.

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SunTrust, the SunTrust logo, and Truist are federally registered service marks of Truist Financial Corporation. All rights reserved.

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