• See a snapshot of your services, rewards and most important updates.
• Easily locate your billing and order update messages in the new and secure notifications centre.
• Track the progress of new orders.
• Roam with confidence - check your usage, recharge on the go and get support when overseas.
• Update your contact details and nickname your services for easy reference.
• Manage your Foxtel from Telstra service.
Receive help that’s actually helpful
• Get relevant help, ask queries and respond to replies in your time.
• Be on top of any outages.
• Book in-store appointments.
• Easily recover your username or password if you ever forget it.
Get closer to Telstra Plus rewards
• Join, access and quickly see your Telstra Plus™ points balance.
• Receive exclusive member benefits such as pre-sale concerts, and discounted movie and sports tickets.
View and pay your bills easily
• View current and past bills whenever you want.
• Make payments on the go quickly and securely.
• Get notified when a bill’s due.
• Easily manage direct debits, query bill charges and request a payment extension.
More control for pre-paid customers
• Recharge fast. Wherever you are.
• Check your balance, plus track your usage and recharge history.
• Purchase extra data and international roaming packs.
No surprises for Post-Paid customers
• Quickly find your usage and your contract’s end date.
• View current and previous bills.
• Pay your latest bills wherever you are
The Telstra 24x7 has been replaced with the My Telstra App.
Diagnosing connectivity issues on nbn services has never been easier with our new nbn health check tool. You can now run an automated test that checks both your nbn connection and home Wi-Fi set up.
Plus, we’ve extended our range of media services that you can subscribe too so that you can stay entertained.
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