(27,470 ratings)

The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more.

• NEW! Change your monthly plan right in the app
• Check your account balance, view, download, print and pay your bill
• Easily manage your travel usage
• View your wireless and Home Internet usage
• Add and remove add-ons (including Travel Passes for roaming)
• Check out your plan details
• Find support from anywhere in the app

Good to know: We won't charge you data when you use it on our 3G/4G/LTE networks.
The My Account app is only available to monthly Members. On Prepaid? Manage your account at

Learn more about app permissions:

From version Virgin Mobile My Account 7.6.2:

Bug fixes and experience improvements
Do you have a suggestion or idea? Are you experiencing issues? Let us know at [email protected] . You can also rate the app and leave a review.

Latest: 7.6.2 on December 24, 2020
Latest: 5.2.0 on June 20, 2019
All versions
December 24, 2020
November 25, 2020
November 11, 2020
September 15, 2020