Members can now upgrade their devices directly in the app. Available for 24/7 - upgrading is easy and we’ll ship your device free of charge.
Improved browsing experience for easy device and plan selection
Eligible Members can view and redeem their personalized offers
The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more.
• NEW! Change your monthly plan right in the app
• Check your account balance, view, download, print and pay your bill
• Easily manage your travel usage
• View your wireless and Home Internet usage
• Add and remove add-ons (including Travel Passes for roaming)
• Check out your plan details
• Find support from anywhere in the app
Good to know: We won't charge you data when you use it on our 3G/4G/LTE networks.
The My Account app is only available to monthly Members. On Prepaid? Manage your account at virginmobile.ca/prepaidlogin
Learn more about app permissions: virginmobile.ca/privacy
This release may come in several variants. Consult our handy FAQ to see which download is right for you.
