Premium
What's new in Zoho Desk 2.5
- We've now brought in support for events in the app. You can view, edit, create, and assign events for tickets and stay on top of your schedules.
About Zoho Desk 2.5
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune. Zoho Desk comes from Zoho, the operating system for business.
Premium
Key features :
- Work Modes organize your tickets based on due time or customer type, so you know which ticket needs you first.
- Zoho Desk brings in customer information from Zoho CRM, so you can put a face to each ticket.
- Tickets are displayed as conversations, so agents can stay updated on ticket activity.
- With the all-new Team Feed, you can tag your team members on tickets, and collaborate to close tickets faster.
- The Notification Centre brings you updates on your tickets, so you stay on top of things wherever you are.
- Perform frequent ticket actions like edit, close and move with quick swipes.
- Create, view, edit and delete tickets from any department.
- Add and update comments and ticket fields.
- Receive push notifications on ticket updates, comments and @mentions.
- Re-assign tickets to other team members and pick up unassigned tickets.
- Move tickets to other departments.
- Receive and view attachments on tickets.
- Save responses as drafts, access, edit and send them later.
Download Zoho Desk 2.5
This release may come in several variants. Consult our handy FAQ to see which download is right for you.
Version:2.10.4
Uploaded:June 26, 2026 at 5:20AM UTC
File size:48.01 MB
Downloads:5
Version:2.10.3
Uploaded:June 19, 2026 at 4:58AM UTC
File size:47.89 MB
Downloads:3
Version:2.10.2.1
Uploaded:May 28, 2026 at 1:23PM UTC
File size:47.57 MB
Downloads:2
Version:2.10.1
Uploaded:April 27, 2026 at 7:03PM UTC
File size:47.45 MB
Downloads:2
Version:2.10
Uploaded:April 21, 2026 at 5:47AM UTC
File size:47.03 MB
Downloads:1
Version:2.9.29
Uploaded:March 27, 2026 at 5:44PM UTC
File size:44.60 MB
Downloads:0
Version:2.9.28
Uploaded:March 16, 2026 at 5:06AM UTC
File size:44.37 MB
Downloads:0
Version:2.9.27
Uploaded:March 9, 2026 at 10:21AM UTC
File size:43.85 MB
Downloads:1
Version:2.6.26
Uploaded:June 27, 2024 at 10:30AM UTC
File size:34.03 MB
Downloads:33
Version:2.6.25
Uploaded:June 27, 2024 at 8:23AM UTC
File size:33.96 MB
Downloads:5
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