No tech support? We've got your business covered! This mobile companion allows users to create an account, chat, email and phone in with IT questions, and get a complimentary PC diagnostic tool. It also gives customers the convenience to schedule appointments with U.S.-based, remote technicians and manage registered computers. Tech Support 360 is a fee-based, 24/7 remote IT support solution - a “virtual” tech department handling day-to-day IT challenges and needs.