What's new?

Speak with us
Need to speak with us? Now you can view the best times to contact Telstra

Keeping communication longer
You can now view important Telstra communications for up to 12 months in the Notification centre from when they’re sent

Ethernet connectivity
View all the devices connected to your modem via ethernet, and see how devices are performing and troubleshoot potential issues.

The My Telstra app is helping over 4.5 mil users securely access and manage their Telstra accounts and services. Sign in with a Telstra ID or create one when you’ve downloaded the app and get the latest on your services, Telstra Plus points, bills and payments when you want it, shop latest devices and accessories and get help when you need it, all in one place.

My Telstra makes it easy to do what you need to do without the wait.

Latest features in the My Telstra app mean customers can:
• Keep track of your service, billing and order messages with handy push notifications in notifications centre
• Get help to find lost Android mobile phones and SIM-enabled tablets from Telstra with Device Locator
• Manage eSIM and swap eSIMs between compatible devices
• Check nbn connectivity and troubleshoot problems with nbn health check
• Contact us through Message us with any questions about your account or when you need support (see conversation history when you’ve signed in and messaging us)

Don’t worry, My Telstra brings all the good things from our previous Telstra 24x7 app to help you get more from your Telstra account:
• See and manage your Telstra services, check plan details, make payments securely, set up and manage auto payments, get notified before bills are due, request payment extensions and see current and past bills.
• Update contact details and give services a nickname for easy recognition
• Get help with online support, outage tracking, book in-store appointments, reschedule nbn technician appointments and recover usernames or passwords
• Join Telstra Plus and check your points balance, redeem points and access your member benefits like discounted movie and sports tickets and concert pre-sales
• Shop the latest tech and devices
• Troubleshoot tech issues
• Manage Foxtel from Telstra service
• Customers on eligible plans will see 5G network access
• More control for pre-paid customers - recharge quickly, buy extra data, check balance, track usage and recharge history

See available downloads
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This release may come in several variants. Consult our handy FAQ to see which download is right for you.

Variant
Arch
Version
DPI
74.0.80 APK
157
February 16, 2022
universal
Android 5.1+
nodpi
All Releases
My Telstra 78.0.97
June 22, 2022

Version:78.0.97

Uploaded:June 22, 2022 at 1:55AM UTC

File size:66.24 MB

Downloads:7

My Telstra 77.0.94
May 31, 2022

Version:77.0.94

Uploaded:May 31, 2022 at 1:22AM UTC

File size:67.14 MB

Downloads:10

My Telstra 76.0.118
April 28, 2022

Version:76.0.118

Uploaded:April 28, 2022 at 2:29AM UTC

File size:46.56 MB

Downloads:14

My Telstra 75.0.66
March 23, 2022

Version:75.0.66

Uploaded:March 23, 2022 at 1:06AM UTC

File size:45.61 MB

Downloads:17

My Telstra 74.1.83
March 8, 2022

Version:74.1.83

Uploaded:March 8, 2022 at 12:23AM UTC

File size:45.39 MB

Downloads:19

My Telstra 74.0.80
February 16, 2022

Version:74.0.80

Uploaded:February 16, 2022 at 11:34PM UTC

File size:45.39 MB

Downloads:14

My Telstra 73.0.74
January 10, 2022

Version:73.0.74

Uploaded:January 10, 2022 at 10:26PM UTC

File size:57.89 MB

Downloads:22

My Telstra 72.0.84
November 29, 2021

Version:72.0.84

Uploaded:November 29, 2021 at 11:47PM UTC

File size:59.54 MB

Downloads:17

My Telstra 71.0.99
November 3, 2021

Version:71.0.99

Uploaded:November 3, 2021 at 1:17AM UTC

File size:58.15 MB

Downloads:24

My Telstra 70.0.81
October 5, 2021

Version:70.0.81

Uploaded:October 5, 2021 at 9:12AM UTC

File size:57.56 MB

Downloads:15

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