Subscriptions made easy
We’ve created a hub in the Services tab so it’s easier for you to view your subscriptions at a glance.
A fresh new look for Internet services
Explore our new look screen designs to make it easier for you to find the features you need.
Share images and files while messaging us
You can now attach images, screenshots, and other media files when messaging our agents.
The My Telstra app is helping over 4.5 mil users securely access and manage their Telstra accounts and services. Sign in with a Telstra ID or create one when you’ve downloaded the app and get the latest on your services, Telstra Plus points, bills and payments when you want it, shop latest devices and accessories and get help when you need it, all in one place.
My Telstra makes it easy to do what you need to do without the wait.
Latest features in the My Telstra app mean customers can:
• Keep track of your service, billing and order messages with handy push notifications in notifications centre
• Get help to find lost Android mobile phones and SIM-enabled tablets from Telstra with Device Locator
• Manage eSIM and swap eSIMs between compatible devices
• Check nbn connectivity and troubleshoot problems with nbn health check
• Contact us through Message us with any questions about your account or when you need support (see conversation history when you’ve signed in and messaging us)
Don’t worry, My Telstra brings all the good things from our previous Telstra 24x7 app to help you get more from your Telstra account:
• See and manage your Telstra services, check plan details, make payments securely, set up and manage auto payments, get notified before bills are due, request payment extensions and see current and past bills.
• Update contact details and give services a nickname for easy recognition
• Get help with online support, outage tracking, book in-store appointments, reschedule nbn technician appointments and recover usernames or passwords
• Join Telstra Plus and check your points balance, redeem points and access your member benefits like discounted movie and sports tickets and concert pre-sales
• Shop the latest tech and devices
• Troubleshoot tech issues
• Manage Foxtel from Telstra service
• Customers on eligible plans will see 5G network access
• More control for pre-paid customers - recharge quickly, buy extra data, check balance, track usage and recharge history
This release may come in several variants. Consult our handy FAQ to see which download is right for you.
March 23, 2022
Uploaded:June 22, 2022 at 1:55AM UTC
File size:66.24 MB
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Uploaded:March 23, 2022 at 1:06AM UTC
File size:45.61 MB
Uploaded:March 8, 2022 at 12:23AM UTC
File size:45.39 MB
Uploaded:February 16, 2022 at 11:34PM UTC
File size:45.39 MB
Uploaded:January 10, 2022 at 10:26PM UTC
File size:57.89 MB
Uploaded:November 29, 2021 at 11:47PM UTC
File size:59.54 MB
Uploaded:November 3, 2021 at 1:17AM UTC
File size:58.15 MB
Uploaded:October 5, 2021 at 9:12AM UTC
File size:57.56 MB