What's new in My Telstra
What’s New
Personalised offers for you
Head to the Shop tab to discover a brand new look with tailored offers to compliment your services and devices.
Telstra PIN Improvements
Soon you’ll start seeing reminders to set up a Telstra PIN when you sign in. Setting up a Telstra PIN adds an additional layer of security that can help prevent unauthorised access of your personal details.
About My Telstra
The My Telstra app is helping over 4.5 mil users securely access and manage their Telstra accounts and services. Sign in with a Telstra ID or create one when you’ve downloaded the app and get the latest on your services, Telstra Plus points, bills and payments when you want it, shop latest devices and accessories and get help when you need it, all in one place.
My Telstra makes it easy to do what you need to do without the wait.
Latest features in the My Telstra app mean customers can:
• Keep track of your service, billing and order messages with handy push notifications in notifications centre
• Get help to find lost Android mobile phones and SIM-enabled tablets from Telstra with Device Locator
• Manage eSIM and swap eSIMs between compatible devices
• Check nbn connectivity and troubleshoot problems with nbn health check
• Contact us through Message us with any questions about your account or when you need support (see conversation history when you’ve signed in and messaging us)
Don’t worry, My Telstra brings all the good things from our previous Telstra 24x7 app to help you get more from your Telstra account:
• See and manage your Telstra services, check plan details, make payments securely, set up and manage auto payments, get notified before bills are due, request payment extensions and see current and past bills.
• Update contact details and give services a nickname for easy recognition
• Get help with online support, outage tracking, book in-store appointments, reschedule nbn technician appointments and recover usernames or passwords
• Join Telstra Plus and check your points balance, redeem points and access your member benefits like discounted movie and sports tickets and concert pre-sales
• Shop the latest tech and devices
• Troubleshoot tech issues
• Manage Foxtel from Telstra service
• Customers on eligible plans will see 5G network access
• More control for pre-paid customers - recharge quickly, buy extra data, check balance, track usage and recharge history
Download My Telstra
This release may come in several variants. Consult our handy FAQ to see which download is right for you.
Version:99.0.241.68403
Uploaded:April 2, 2024 at 10:58PM UTC
File size:48.21 MB
Downloads:21
Version:98.1.239.67659
Uploaded:March 21, 2024 at 10:54PM UTC
File size:47.83 MB
Downloads:15
Version:98.0.237.67619
Uploaded:March 10, 2024 at 11:51PM UTC
File size:44.88 MB
Downloads:15
Version:97.0.234.66596
Uploaded:February 13, 2024 at 3:34AM UTC
File size:47.51 MB
Downloads:54
Version:96.1.232.65923
Uploaded:January 12, 2024 at 9:39PM UTC
File size:25.68 MB
Downloads:89
Version:96.0.231.65902
Uploaded:December 13, 2023 at 3:22AM UTC
File size:25.75 MB
Downloads:81
Version:95.0.229.65346
Uploaded:November 14, 2023 at 11:37PM UTC
File size:25.61 MB
Downloads:47
Version:94.1.227.64413
Uploaded:November 2, 2023 at 12:12AM UTC
File size:28.04 MB
Downloads:14
Version:94.0.226.64371
Uploaded:October 17, 2023 at 1:28AM UTC
File size:28.03 MB
Downloads:30
Version:93.0.223.63368
Uploaded:September 27, 2023 at 3:50AM UTC
File size:27.71 MB
Downloads:39