Personalise your security settings
Take control of your account security with our suite of advanced security settings, now available to customise within the app.

Track your Telstra technician appointment
If you’ve opted for professional installation for a new fixed service, you can now track and manage the Tech Pro Home appointment in Get Help.

Looking to make a switch?
We’ve updated our design to make it easier for you to change your internet plan or cancel your service.

The My Telstra app is helping over 4.5 mil users securely access and manage their Telstra accounts and services. Sign in with a Telstra ID or create one when you’ve downloaded the app and get the latest on your services, Telstra Plus points, bills and payments when you want it, shop latest devices and accessories and get help when you need it, all in one place.

My Telstra makes it easy to do what you need to do without the wait.

Latest features in the My Telstra app mean customers can:
• Keep track of your service, billing and order messages with handy push notifications in notifications centre
• Get help to find lost Android mobile phones and SIM-enabled tablets from Telstra with Device Locator
• Manage eSIM and swap eSIMs between compatible devices
• Check nbn connectivity and troubleshoot problems with nbn health check
• Contact us through Message us with any questions about your account or when you need support (see conversation history when you’ve signed in and messaging us)

Don’t worry, My Telstra brings all the good things from our previous Telstra 24x7 app to help you get more from your Telstra account:
• See and manage your Telstra services, check plan details, make payments securely, set up and manage auto payments, get notified before bills are due, request payment extensions and see current and past bills.
• Update contact details and give services a nickname for easy recognition
• Get help with online support, outage tracking, book in-store appointments, reschedule nbn technician appointments and recover usernames or passwords
• Join Telstra Plus and check your points balance, redeem points and access your member benefits like discounted movie and sports tickets and concert pre-sales
• Shop the latest tech and devices
• Troubleshoot tech issues
• Manage Foxtel from Telstra service
• Customers on eligible plans will see 5G network access
• More control for pre-paid customers - recharge quickly, buy extra data, check balance, track usage and recharge history

See available downloads
A more recent upload may be available below!

This release may come in several variants. Consult our handy FAQ to see which download is right for you.

84.0.54684 APK
November 28, 2022
Android 5.1+
All Releases
My Telstra 85.1.55287
January 27, 2023


Uploaded:January 27, 2023 at 2:56AM UTC

File size:65.04 MB


My Telstra 85.0.55283
January 10, 2023


Uploaded:January 10, 2023 at 4:44AM UTC

File size:65.03 MB


My Telstra 84.2.54700
December 8, 2022


Uploaded:December 8, 2022 at 10:09PM UTC

File size:64.88 MB


My Telstra 84.1.54697
December 4, 2022


Uploaded:December 4, 2022 at 11:40PM UTC

File size:64.88 MB


My Telstra 84.0.54684
November 28, 2022


Uploaded:November 28, 2022 at 2:22AM UTC

File size:64.87 MB


My Telstra 83.0.54047
November 6, 2022


Uploaded:November 6, 2022 at 9:40PM UTC

File size:64.72 MB


My Telstra 82.0.52653
October 6, 2022


Uploaded:October 6, 2022 at 12:02AM UTC

File size:63.57 MB


My Telstra 81.2.70
September 23, 2022


Uploaded:September 23, 2022 at 8:11AM UTC

File size:63.37 MB


My Telstra 81.1.69
September 12, 2022


Uploaded:September 12, 2022 at 3:38AM UTC

File size:63.37 MB


My Telstra 81.0.67
September 1, 2022


Uploaded:September 1, 2022 at 11:56PM UTC

File size:63.37 MB