Peace of mind at your fingertips
If you're a Priority Assistance customer, you'll now have full visibility over your services, orders and appointments within the app.
Stay connected through faults
Track the delivery of your interim device within My Telstra and have greater peace of mind that you'll be up and running again soon.
Know how your internet is performing
Got a fixed wireless order with us? You can now use My Telstra to perform a health check and see how well your internet is running.
The My Telstra app is helping over 4.5 mil users securely access and manage their Telstra accounts and services. Sign in with a Telstra ID or create one when you’ve downloaded the app and get the latest on your services, Telstra Plus points, bills and payments when you want it, shop latest devices and accessories and get help when you need it, all in one place.
My Telstra makes it easy to do what you need to do without the wait.
Latest features in the My Telstra app mean customers can:
• Keep track of your service, billing and order messages with handy push notifications in notifications centre
• Get help to find lost Android mobile phones and SIM-enabled tablets from Telstra with Device Locator
• Manage eSIM and swap eSIMs between compatible devices
• Check nbn connectivity and troubleshoot problems with nbn health check
• Contact us through Message us with any questions about your account or when you need support (see conversation history when you’ve signed in and messaging us)
Don’t worry, My Telstra brings all the good things from our previous Telstra 24x7 app to help you get more from your Telstra account:
• See and manage your Telstra services, check plan details, make payments securely, set up and manage auto payments, get notified before bills are due, request payment extensions and see current and past bills.
• Update contact details and give services a nickname for easy recognition
• Get help with online support, outage tracking, book in-store appointments, reschedule nbn technician appointments and recover usernames or passwords
• Join Telstra Plus and check your points balance, redeem points and access your member benefits like discounted movie and sports tickets and concert pre-sales
• Shop the latest tech and devices
• Troubleshoot tech issues
• Manage Foxtel from Telstra service
• Customers on eligible plans will see 5G network access
• More control for pre-paid customers - recharge quickly, buy extra data, check balance, track usage and recharge history
This release comes in several variants (we currently have 2). Consult our handy FAQ to see which download is right for you.
March 19, 2023
March 19, 2023
Uploaded:May 30, 2023 at 5:06AM UTC
File size:26.23 MB
Uploaded:May 10, 2023 at 12:16AM UTC
File size:26.16 MB
Uploaded:April 26, 2023 at 12:30AM UTC
File size:26.14 MB
Uploaded:April 12, 2023 at 1:58AM UTC
File size:26.88 MB
Uploaded:March 19, 2023 at 11:26PM UTC
File size:26.89 MB
Uploaded:March 3, 2023 at 12:10AM UTC
File size:26.95 MB
Uploaded:February 20, 2023 at 10:32PM UTC
File size:26.93 MB
Uploaded:January 27, 2023 at 2:56AM UTC
File size:65.04 MB
Uploaded:January 10, 2023 at 4:44AM UTC
File size:65.03 MB
Uploaded:December 8, 2022 at 10:09PM UTC
File size:64.88 MB