(45,681 ratings)

New appointment features:
• Manage and track your repair and installation appointments for Virgin Internet and TV
• Reschedule appointments
• Provide visit instructions to technicians

The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more.

• NEW! Change your monthly plan right in the app
• Check your account balance, view, download, print and pay your bill
• Easily manage your travel usage
• View your wireless and Home Internet usage
• Add and remove add-ons (including Travel Passes for roaming)
• Check out your plan details
• Find support from anywhere in the app

Good to know: We won't charge you data when you use it on our 3G/4G/LTE networks.
The My Account app is only available to monthly Members. On Prepaid? Manage your account at

Learn more about app permissions:

See available downloads
There's a more recent version available below!

This release may come in several variants. Consult our handy FAQ to see which download is right for you.

7.7.1 APK
February 11, 2021
Android 5.0+
All Releases
February 26, 2021
February 22, 2021
February 11, 2021
December 24, 2020