Carrier® SMART Service is a dynamic, proactive strategy for enhanced equipment and system management. Through the identification and analysis of chiller and system operating trends, more informed decisions can now be made relative to meeting comfort demands, implementing service, maintenance or repair events and improving a building’s financial performance. This unique service can be included in a Carrier Service Agreement plan as part of a regular preventive and predictive maintenance program.

The SMART Service app allows SMART Service customers to quickly and easily view Insight into chiller operation and trends of HVAC units noting the serial number of the chiller to view.
From version Carrier® SMART Service 2.0.0:
1: Revamped app with a brand new look.
2: Shows your assigned Chillers based on Tenants with Filtration / Search support (No more manual addition of devices).
3: View device's Section Details Information for more details.
4: Subscribe for notifications through our portal and receive email and push notifications for Alarms / Alerts for desired device.
5: Supports all types of Alerts / Alarms in app now.
(Android 4.1+)
Latest: 1.2.2 on February 14, 2019
All versions
February 14, 2019
December 4, 2018