Carrier® SMART Service is a dynamic, proactive strategy for enhanced equipment and system management. Through the identification and analysis of chiller and system operating trends, more informed decisions can now be made relative to meeting comfort demands, implementing service, maintenance or repair events and improving a building’s financial performance. This unique service can be included in a Carrier Service Agreement plan as part of a regular preventive and predictive maintenance program.

The SMART Service app allows SMART Service customers to quickly and easily view Insight into chiller operation and trends of HVAC units noting the serial number of the chiller to view.
From version Carrier® SMART Service 2.0.2:
• Now subscribe notifications for chiller through our app for Alarm / Alert occurrence.
• Enhanced push notification content with inclusion of more relevant information like device Serial No. , Customer Name.
• App now receives push notifications in event of chiller Alarm / Alert Reset.
(Android 4.1+)
Latest: 1.2.2 on February 14, 2019
(Android 4.4+)
Latest: 2.0.2 on August 13, 2019
All versions
February 14, 2019
December 4, 2018