Download Freshdesk APKs for Android

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What's new in Freshdesk 10.0.8

🌙 Dark mode just dropped. Because great support shouldn’t come with tired eyes. Switch between Dark, Light, or System Default and let the app match your mood (or your phone’s).

💬 WhatsApp tickets are now mobile-first. WhatsApp conversations don’t stay at the desk anymore. Manage WhatsApp tickets directly from the app, wherever work takes you.

About Freshdesk 10.0.8

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Android app. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk is an online customer support software by Freshworks Inc. that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

Key Features:

1. Get a quick overview of your helpdesk. Access all tickets available to you.
2. Prioritize the tickets that need your attention with filters before responding.
3. Manage your support - Set priorities, assign agents, change tickets statuses.
4. Race through routine actions with one-click scenario automations.
5. Delete tickets and block spam right from your phone.
6. Log time spent on a ticket.
7. Stay informed about all updates and changes with push notifications.

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