Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk Android app. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk Support Desk is an online customer support software by Freshworks Inc. that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

Key Features:

1. Get a quick overview of your helpdesk. Access all tickets available to you.
2. Prioritize the tickets that need your attention with filters before responding.
3. Manage your support - Set priorities, assign agents, change tickets statuses.
4. Race through routine actions with one-click scenario automations.
5. Delete tickets and block spam right from your phone.
6. Log time spent on a ticket.
7. Stay informed about all updates and changes with push notifications.

From version Freshdesk Support Desk 8.3:

Tasks and tickets created from Freshchat will now be visible on the Freshdesk Mobile app.

All versions
Freshdesk Support Desk 8.3

Version:8.3

Uploaded:March 24, 2023 at 6:40AM UTC

File size:61.12 MB

Downloads:3

Freshdesk Support Desk 8.2

Version:8.2

Uploaded:March 13, 2023 at 1:01AM UTC

File size:61.12 MB

Downloads:1

Freshdesk Support Desk 8.1
February 21, 2023

Version:8.1

Uploaded:February 21, 2023 at 6:03AM UTC

File size:53.62 MB

Downloads:5

Freshdesk Support Desk 8.0
January 23, 2023

Version:8.0

Uploaded:January 23, 2023 at 10:23AM UTC

File size:53.62 MB

Downloads:13

Freshdesk Support Desk 7.11
December 14, 2022

Version:7.11

Uploaded:December 14, 2022 at 10:51AM UTC

File size:53.46 MB

Downloads:10

Freshdesk Support Desk 7.10.2
November 15, 2022

Version:7.10.2

Uploaded:November 15, 2022 at 12:53PM UTC

File size:53.46 MB

Downloads:18

Freshdesk Support Desk 7.10.1
September 20, 2022

Version:7.10.1

Uploaded:September 20, 2022 at 7:24AM UTC

File size:53.47 MB

Downloads:9

Freshdesk Support Desk 7.10
September 19, 2022

Version:7.10

Uploaded:September 19, 2022 at 6:16AM UTC

File size:53.47 MB

Downloads:8

Freshdesk Support Desk 7.9.1

Version:7.9.1

Uploaded:August 25, 2022 at 12:57PM UTC

File size:53.38 MB

Downloads:10

Freshdesk Support Desk 7.8.1

Version:7.8.1

Uploaded:August 8, 2022 at 10:53AM UTC

File size:53.29 MB

Downloads:11