Version: 1.16.0 (463)
x86
Package: com.google.android.apps.helprtc
50 downloads
4.32 MB (4,524,858 bytes)
Min: Android 5.0 (Lollipop, API 21)
Target: Android 8.0 (Oreo, API 26)
nodpi
Uploaded January 30, 2018 at 7:18PM UTC by clake
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- Share your screen with Google customer support on most devices with Android 5.0 and higher versions.
- Bug fixes.
The Google Support Services (GSS) app allows you to share your Android device screen with a Google customer support agent for a personalized support experience. With GSS on your device, the agent can invite you to share your screen, and guide you with on-screen annotations making it faster and easier to resolve your issue. While sharing your screen, the agent will not be able to control your device, but will be able see your screen to help explain their instructions. You can completely stop or pause sharing your screen at any time.

This app comes pre-installed on Pixel devices, and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.

This release comes in several variants (we currently have 3). Consult our handy FAQ to see which download is right for you.

Variant
Arch
Version
DPI
461
January 30, 2018
armeabi-v7a
Android 5.0+
nodpi
462
January 17, 2018
arm64-v8a
Android 5.0+
nodpi
463
January 30, 2018
x86
Android 5.0+
nodpi
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