Tools
(13,556 ratings)
Version: 3.1.4 (736)
arm64-v8a
af, am, ar, as, az, be, bg, bn, bs, ca, cs, da, de, el, en, es, et, eu, fa, fi, fr, gl, gu, hi, hr... Show all
Package: com.google.android.apps.helprtc
404 downloads
16 MB (16,772,817 bytes)
Min: Android 5.0 (Lollipop, API 21)
Target: Android 9.0 (Pie, API 28)
nodpi
Uploaded September 5, 2019 at 3:01PM UTC by Clayton Burns
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- Share your screen with Google customer support on most devices with Android 5.0 and higher versions.

- Bug fixes.

The Google Support Services (GSS) app allows you to share your Android device screen with a Google customer support agent for a personalized support experience. With GSS on your device, the agent can invite you to share your screen, and guide you with on-screen annotations making it faster and easier to resolve your issue. While sharing your screen, the agent will not be able to control your device, but will be able see your screen to help explain their instructions. You can completely stop or pause sharing your screen at any time.

This app comes pre-installed on Pixel devices, and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.

This release comes in several variants (we currently have 4). Consult our handy FAQ to see which download is right for you.

Variant
Arch
Version
DPI
3.1.4 APK
735
September 12, 2019
armeabi-v7a
Android 5.0+
nodpi
3.1.4 APK
736
September 5, 2019
arm64-v8a
Android 5.0+
nodpi
3.1.4 APK
737
September 12, 2019
x86
Android 5.0+
nodpi
3.1.4 APK
738
October 12, 2019
x86_64
Android 5.0+
nodpi
Previous APKs for (arm64-v8a) (Android 5.0+) variant
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