Tools
(14,158 ratings)
Version: 3.11.3 (1108)
arm64-v8a
ar, de, en, es, fr, hi, id, in, it, ja, ms, nl, pt, ru, zh
Package: com.google.android.apps.helprtc
76 downloads
7.03 MB (7,370,529 bytes)
Min: Android 5.0 (Lollipop, API 21)
Target: Android 10 (Q, API 29)
480, 640dpi
Uploaded July 19, 2021 at 3:53PM UTC by HoldTheDoor, Clayton Burns
Download APK Bundle
Base APK and 17 splits, 7.03 MB

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- Share your screen with Google customer support on most devices with Android 5.0 and higher versions.

- Bug fixes.

The Google Support Services (GSS) app allows you to share your Android device screen with a Google customer support agent for a personalized support experience. With GSS on your device, the agent can invite you to share your screen, and guide you with on-screen annotations making it faster and easier to resolve your issue. While sharing your screen, the agent will not be able to control your device, but will be able see your screen to help explain their instructions. You can completely stop or pause sharing your screen at any time.

This app comes pre-installed on Pixel devices, and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.

This release comes in several variants (we currently have 8). Consult our handy FAQ to see which download is right for you.

Variant
Arch
Version
DPI
3.11.3 BUNDLEAPK bundle with base APK and 16 splits 16 S16 splits
1107
July 19, 2021
armeabi-v7a
Android 5.0+
480dpi
3.11.3 APK
1107
July 21, 2021
armeabi-v7a
Android 5.0+
nodpi
3.11.3 BUNDLEAPK bundle with base APK and 17 splits 17 S17 splits
1108
July 19, 2021
arm64-v8a
Android 5.0+
480-640dpi
3.11.3 APK
1108
July 19, 2021
arm64-v8a
Android 5.0+
nodpi
3.11.3 BUNDLEAPK bundle with base APK and 16 splits 16 S16 splits
1109
July 26, 2021
x86
Android 5.0+
480dpi
3.11.3 APK
1109
July 26, 2021
x86
Android 5.0+
nodpi
3.11.3 BUNDLEAPK bundle with base APK and 16 splits 16 S16 splits
1110
July 21, 2021
x86_64
Android 5.0+
480dpi
3.11.3 APK
1110
July 26, 2021
x86_64
Android 5.0+
nodpi
Previous APKs for (arm64-v8a) (480-640dpi) (Android 5.0+) variant
Google Support Services 3.11.3 (arm64-v8a) (480-640dpi) (Android 5.0+) BUNDLEAPK bundle with base APK and 17 splits 17 S17 splits
July 19, 2021
All versions
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