Version: 3.16.0 (1266)
Languages: 74
Package: com.google.android.apps.helprtc
Downloads: 16
16.48 MB (17,284,422 bytes)
Min: Android 5.0 (Lollipop, API 21)
Target: Android 12 (API 31)
x86_64
nodpi
Permissions: 15Features: 3
Uploaded May 2, 2022 at 9:15PM UTC by HoldTheDoor

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16.48 MB
A more recent upload may be available below!

- Share your screen with Google customer support on most devices with Android 5.0 and higher versions.

- Bug fixes.

The Google Support Services (GSS) app allows you to share your Android device screen with a Google customer support agent for a personalized support experience. With GSS on your device, the agent can invite you to share your screen, and guide you with on-screen annotations making it faster and easier to resolve your issue. While sharing your screen, the agent will not be able to control your device, but will be able see your screen to help explain their instructions. You can completely stop or pause sharing your screen at any time.

This app comes pre-installed on Pixel devices, and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.

This release comes in several variants (we currently have 6). Consult our handy FAQ to see which download is right for you.

Variant
Arch
Version
DPI
3.16.0 BUNDLE 17 S
1263
April 22, 2022
armeabi-v7a
Android 5.0+
160-480dpi
3.16.0 APK
1263
April 29, 2022
armeabi-v7a
Android 5.0+
nodpi
3.16.0 BUNDLE 21 S
1264
April 22, 2022
arm64-v8a
Android 5.0+
480-640dpi
3.16.0 APK
1264
April 22, 2022
arm64-v8a
Android 5.0+
nodpi
3.16.0 APK
1265
May 2, 2022
x86
Android 5.0+
nodpi
3.16.0 APK
1266
May 2, 2022
x86_64
Android 5.0+
nodpi
Previous APKs for (x86_64) (nodpi) (Android 5.0+) variant

Version:3.21.1(1350) for Android 5.0+ (Lollipop, API 21)

Uploaded:November 3, 2022 at 12:12AM UTC

File size:17.25 MB

Downloads:10

Version:3.20.0(1326) for Android 5.0+ (Lollipop, API 21)

Uploaded:September 12, 2022 at 5:34PM UTC

File size:17.15 MB

Downloads:14

Version:3.16.0(1266) for Android 5.0+ (Lollipop, API 21)

Uploaded:May 2, 2022 at 9:15PM UTC

File size:16.48 MB

Downloads:16

Version:3.15.1(1254) for Android 5.0+ (Lollipop, API 21)

Uploaded:March 16, 2022 at 5:12PM UTC

File size:16.91 MB

Downloads:11

Version:3.14.3(1230) for Android 5.0+ (Lollipop, API 21)

Uploaded:December 7, 2021 at 8:33AM UTC

File size:16.52 MB

Downloads:13

Version:3.13.1(1182) for Android 5.0+ (Lollipop, API 21)

Uploaded:September 22, 2021 at 3:43PM UTC

File size:16.8 MB

Downloads:22

Version:3.12.3(1158) for Android 5.0+ (Lollipop, API 21)

Uploaded:September 9, 2021 at 3:19PM UTC

File size:16.75 MB

Downloads:19

Version:3.11.3(1110) for Android 5.0+ (Lollipop, API 21)

Uploaded:July 26, 2021 at 3:41PM UTC

File size:16.6 MB

Downloads:11

Version:3.11.2(1098) for Android 5.0+ (Lollipop, API 21)

Uploaded:June 28, 2021 at 4:32PM UTC

File size:16.48 MB

Downloads:24

Version:3.10.2(1062) for Android 5.0+ (Lollipop, API 21)

Uploaded:March 8, 2021 at 4:20PM UTC

File size:16.01 MB

Downloads:32

All versions
Google Support Services 3.21.1

Version:3.21.1

Uploaded:November 4, 2022 at 9:44PM UTC

File size:5.02 MB

Downloads:325

Google Support Services 3.20.0

Version:3.20.0

Uploaded:November 1, 2022 at 7:00PM UTC

File size:4.97 MB

Downloads:330

Google Support Services 3.17.0

Version:3.17.0

Uploaded:June 19, 2022 at 4:05AM UTC

File size:16.12 MB

Downloads:234

Version:3.16.0

Uploaded:May 2, 2022 at 9:15PM UTC

File size:4.74 MB

Downloads:417

Google Support Services 3.15.1

Version:3.15.1

Uploaded:March 21, 2022 at 5:14PM UTC

File size:4.72 MB

Downloads:325

Google Support Services 3.14.3

Version:3.14.3

Uploaded:December 8, 2021 at 5:04PM UTC

File size:4.58 MB

Downloads:391

Google Support Services 3.13.1

Version:3.13.1

Uploaded:September 22, 2021 at 3:43PM UTC

File size:4.7 MB

Downloads:369

Google Support Services 3.12.3

Version:3.12.3

Uploaded:September 9, 2021 at 3:19PM UTC

File size:4.67 MB

Downloads:310

Google Support Services 3.11.3

Version:3.11.3

Uploaded:July 26, 2021 at 3:41PM UTC

File size:4.46 MB

Downloads:318

Google Support Services 3.11.2

Version:3.11.2

Uploaded:June 28, 2021 at 4:32PM UTC

File size:12.43 MB

Downloads:264

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