GrabMerchant

Enjoy a better way of doing business.
Download the app and sign up as a Grab merchant-partner today.

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Two simple steps to become a Grab merchant-partner:
1. Sign up your business first with our sales team.

GrabFood/GrabMart sign up: www.grab.com/merchant/food/

GrabPay sign up: www.grab.com/merchant/pay/
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2. After signing up, download this app to enjoy a better way of doing business.

If you want to create more opportunities for business growth, this mobile app will support you. It offers delivery and a secure cashless payment option to millions of consumers. Now who doesn’t want that?

Being a Grab merchant-partner means enjoying more options

Expand your business beyond the breakfast-lunch-dinner crowd or your in-store customers. GrabFood allows you to deliver meals when hunger strikes at any time of the day. GrabMart helps you reach out to more customers and make grocery deliveries straight to their homes.

The GrabMerchant app makes your online business more seamless

If you’re running a food delivery service or even a grocery store, this app manages your processes efficiently – so you can focus on what you do best.

Manage orders easily

Check all the orders coming into your restaurant or store and track the ones that are being fulfilled, straight from your device.

Core Voice Calling & High-Priority Alerts

Voice calling is a core feature of our app, allowing merchant-partners to place outgoing VoIP calls to passengers or delivery partners to clarify critical, time-sensitive booking and replacement details. Additionally, this feature enables merchants to receive incoming calls from our automated system assistant for urgent, real-time order updates. To ensure these critical communications are not missed—especially when the device is locked, the screen is off, or the app is in the background—Grab utilizes USE_FULL_SCREEN_INTENT permissions for incoming call notifications. This guarantees an immediate, reliable, and seamless coordination experience that millions of merchant-partners depend on daily to fulfill orders without delay.

Grow your sales online

Offer discounts to convert them into loyal customers. Advertise within the app to get more orders.

Get better insights

A good seller makes better business decisions, supported by data and store performance. See what’s working right for you, so you can focus your efforts to make more sales.

Learn with GrabAcademy

Running a restaurant or a shop isn’t easy. So we’re making it easier for you with lessons on how to improve your performance.

Enable secure payments

Going cashless helps both you and your customers. No matter what you’re selling on the app, you can now track and trace where your money comes and goes, while giving your customers the flexibility to pay faster and safer.

Manage your storefront

Create, upload and update your menu or catalogue to stand out from the crowd.

Manage employees access

Create designated profiles for different members of your team.

Some features are only available in selected markets.

To learn more about the information used in our mobile app, including our interest-based advertising and cross-device tracking, or to exercise certain opt-out choices you may have, please refer to our Privacy Policy.

Privacy Policy : www.grab.com/privacy
Open Source Software Attributions: www.grb.to/oss-attributions