"HiCare provides professional customer assistance services for Huawei devices.
HiCare provides you with common online services including customer services, issue feedback, user guides, service centers and self-service. HiCare aims to offer a one-stop shop for after-sales services in order to quickly identify and resolve any issues you encounter.
1. Service centers
Search for the addresses and numbers of your local service centers.
2. Hotline numbers
Search for your local hotline numbers and working hours.
3. Warranty policy
Search for Huawei’s after-sales warranty policy in your region.
4. Manuals
Provide you with a user manual that contains comprehensive function descriptions.
5. Forum
Provide you a place where you can communicate with other local phone users.
6. Warranty status
You can check the device warranty information.
7. Accessories price
You can query screen, motherboard, camera and other accessories prices.
8. Membership
You can experience outstanding service with a Huawei membership.At present only supports the European part of the country."
From version Huawei HiCare
Updated Information
[Recommendation] Optimizes UI design to show more tips.
[Service] You can now find Forum by going to the Service tab and expanding Quick Services.
[Service] Provides Net satisfaction score questionnaires for services.
[Me] Updates the content for the HiCare User Agreement and synchronizes the changes at startup.
[Others] Optimizes certain logic flows and fixes some known issues.
All versions
April 9, 2018
March 10, 2017
November 23, 2016
November 23, 2016