2. Knowledge evaluation: Allow users to provide feedback, helping improve knowledge quality.
3. Service bulletin: Present latest service information on the Recommended screen.
The rollout time may vary by region. Please refer to local information.
HiCare provides you with common online services including customer services, issue feedback, user guides, service centers and self-service. HiCare aims to offer a one-stop shop for after-sales services in order to quickly identify and resolve any issues you encounter.
1. Service centers
Search for the addresses and numbers of your local service centers.
2. Hotline numbers
Search for your local hotline numbers and working hours.
3. Warranty policy
Search for Huawei’s after-sales warranty policy in your region.
Provide you with a user manual that contains comprehensive function descriptions.
Provide you a place where you can communicate with other local phone users.
6. Warranty status
You can check the device warranty information.
7. Accessories price
You can query screen, motherboard, camera and other accessories prices.
This release may come in several variants. Consult our handy FAQ to see which download is right for you.
June 14, 2019
Uploaded:March 22, 2020 at 3:18PM UTC
File size:27.78 MB
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File size:26 MB
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File size:28 MB
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File size:20.58 MB
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File size:27.65 MB
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File size:27.62 MB
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File size:23.37 MB
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File size:23.47 MB
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File size:22.82 MB