Tools
(259,676 ratings)

This free application is used for Metro by T-Mobile customers to make changes to their account at their fingertips. Check your balance and due date, review your 4G data usage, make payments, change plans or features, and even reset your voicemail password. Just another way to take care of the simple things without making a call or standing in line.

If you're having trouble with an upgrade or crashing/freezing issues, select the MyMetro app in your phone settings and clear all app storage. Try to re-download the app from the Play Store, or just re-launch if there is not an update option. You must accept all requested permissions, turn off wifi, and upgrade to the latest version of MyMetro; otherwise the app may not work properly. Dial 888-8Metro8 and request a representative if you continue to experience issues after following these steps.

From version myMetro myMetro_560022:

This version of myMetro lets suspended users do more on the application (please note opening the app may be slower when your account is suspended)! It also improves design and errors for submitting payments and modifying services. We even added the ability to download your recent statements, payment history, and call history. And to make the app work for everyone we improved the accessibility even further. Lastly, we fixed a bug impacting older devices which caused unexpected error screens.

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September 25, 2020
April 27, 2020
January 29, 2020
December 17, 2019