Samsung Members is designed to help you solve problems you come across while using Samsung Galaxy device.
(Services offered the above vary by different country and region.)

■ Support
- FAQ: Experience fast trouble shooting, Galaxy specialized FAQ provides descriptions of how to resolve problems with direct links to related setting pages.
- Ask questions: User question will be answered within 24 hours during business hours (can be delayed by circumstances.)
- Error report: The more errors have been reported, the better Galaxy will be.
- Device diagnosis: Users can check the hardware status of their devices as well as optimize device performance by cleaning RAM, storage usage with one touch.
- A/S center: help to find a service center location and make reservation for needed customers.

■ Community
- Users can share their opinions or discuss various topics freely in this space.

■ Benefit
- Join membership program to experience various benefits for Galaxy users.

※ Note:
1. This application request network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply.

※ Access permission
Allow Samsung Members to the following permissions to diagnose and fix errors. Samsung Members may not work properly if the permissions aren't allowed.

[Required permissions]
Phone : Used to call Customer Service and check your phone number.
Storage : Used to attach an image or a video when sending error reports.
Diagnostic information : Used to create and save error reports.
Samsung account : Used to send error reports.
Location : Used to diagnose the GPS function.
Camera : Used to diagnose the Camera function.
Microphone : Used to diagnose the Microphone function.
Sensors : Used to diagnose the sensors.
Wi-Fi : Used to diagnose the Wi-Fi function.
Bluetooth : Used to diagnose the Bluetooth function.

[Optional permissions]
No optional permissions