- Update Community feature
- Bug fix
- Support “Bixby Home Card”
- fix for EU GDPR
- bug fix on search menu
- add feature on Edge Panel
- improve FAQs on he Contact us menu
- add FAQs feature on App Shortcuts
- improve Support feature
- improve News & Tips feature
- Bug fix : Staying on loading screen after app update
- Display News and Tips on Contact us menu
- Add to Calendar feature for coupon
- New feature : Inbox
Expert support, community connection & exclusive perks.
Possibility starts here.
Discover your possibilities with Samsung Members.
In here, you'll discover just what you want, plus a whole world of other things you never knew you needed - until now :
■ Get insider tips to unlock your device's full potential
■ Easily review device diagnostics
■ Access exclusive events and benefits
■ Pose questions directly to the experts and
get 1-on-1 customer support
■ Connect and share with others in the community
(Availability and services offered above may vary by country and region)
This application requires network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply for network connection.
※ Access permission
Allow Samsung Members to the following permissions to diagnose and fix errors. Samsung Members may not work properly if the permissions aren't allowed.
Phone : Used to call Customer Service and check your phone number.
Storage : Used to attach an image or a video when sending error reports.
Diagnostic information : Used to create and save error reports.
Samsung account : Used to send error reports.
Location : Used to diagnose the GPS function.
Camera : Used to diagnose the Camera function.
Microphone : Used to diagnose the Microphone function.
Sensors : Used to diagnose the sensors.
Wi-Fi : Used to diagnose the Wi-Fi function.
Bluetooth : Used to diagnose the Bluetooth function.
No optional permissions
This release may come in several variants. Consult our handy FAQ to see which download is right for you.
November 12, 2018
Uploaded:January 2, 2021 at 6:35AM UTC
File size:30.7 MB
Uploaded:November 16, 2020 at 4:39PM UTC
File size:33.64 MB
Uploaded:November 12, 2020 at 4:40PM UTC
File size:38.74 MB
Uploaded:October 16, 2020 at 9:00AM UTC
File size:38.74 MB
Uploaded:October 15, 2020 at 9:34AM UTC
File size:33.65 MB
Uploaded:August 14, 2020 at 9:18AM UTC
File size:34.74 MB
Uploaded:August 14, 2020 at 8:23AM UTC
File size:34.59 MB
Uploaded:July 1, 2020 at 10:30PM UTC
File size:35.13 MB
Uploaded:July 1, 2020 at 4:08AM UTC
File size:35 MB
Uploaded:April 8, 2020 at 5:18PM UTC
File size:33.38 MB