Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice.

Diagnoses can be requested for the following:
• Data transfer, backup and restore
• New features advice
• Software update check
• Account settings (Samsung/Google™/email/etc.)

How to get started
1. Download the "Smart Tutor" from Google play store and install on our Android device.
* From Galaxy S5, please download Smart Tutor via the Galaxy Essential widget
(this features may differ by region or nations.)
2. Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions",
the phone number of contact center will be displayed.(Because it is depending on country)
3. Enter the 6 digits connection code given by a tech expert.
4. Once connected, a tech expert will diagnose your mobile.
5. If you want to terminate "Smart Tutor", please tap "Disconnect" menu.

• Safety & Reliable
Don't worry about exposing our private information."Smart Tutor" restricts a tech expert
from accessing applications with customer's private information such as Gallery, Message,
e-mail and other throughout special features.
• Convenient & Easy
Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi.
• Features
Screen Share / Chat / Screen Lock / Application Lock

Requirement & Note
1. "Smart Tutor" works with Android OS(Above Android 2.3.6)
2. "Google Experience Device" is not supported such as "Galaxy Nexus"
3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with
your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support

All versions

Version:1.5 (build 336)

Uploaded:July 13, 2022 at 7:34PM UTC

File size:14.34 MB


Version:1.5 (build 330)

Uploaded:May 15, 2022 at 1:15AM UTC

File size:14.41 MB


Smart Tutor for SAMSUNG Mobile 1.5 (build 322)

Version:1.5 (build 322)

Uploaded:February 22, 2022 at 12:13AM UTC

File size:14.33 MB


Smart Tutor for SAMSUNG Mobile 1.5 (build 314)

Version:1.5 (build 314)

Uploaded:January 20, 2022 at 5:47AM UTC

File size:11.25 MB


Smart Tutor for SAMSUNG Mobile 1.5 (build 308)

Version:1.5 (build 308)

Uploaded:December 28, 2021 at 12:38AM UTC

File size:11.23 MB


Smart Tutor for SAMSUNG Mobile 1.5 (build 304)

Version:1.5 (build 304)

Uploaded:November 19, 2021 at 7:37AM UTC

File size:11.22 MB


Smart Tutor for SAMSUNG Mobile 1.5 (build 302)

Version:1.5 (build 302)

Uploaded:October 28, 2021 at 6:17AM UTC

File size:11.22 MB


Smart Tutor for SAMSUNG Mobile 1.5 (build 299)

Version:1.5 (build 299)

Uploaded:September 23, 2021 at 5:10AM UTC

File size:10.88 MB


Version:1.5 (build 294)

Uploaded:July 15, 2021 at 7:24AM UTC

File size:10.88 MB


Version:1.5 (build 293)

Uploaded:June 11, 2021 at 4:20AM UTC

File size:10.88 MB