Knox Remote Support enables IT Admin's remote troubleshoot when users encounter a problem.

It is a remote troubleshoot solution for the IT Admin and users of Knox Manage.

Knox Remote Support provides:
- Doesn't require in-person analysis
- Support all of Samsung devices
- IT Admin may record device screen as a video clip or screenshot for the reproduction purpose during the remote support
- Enables IT Admin to send the files to the user and vice versa.

Knox Remote Support is provided as a part of Knox Manage on a valid license.

From version Remote Support for Knox Manage 21.11:

- Shared device mode support
- Knox Remote Support name change

Variant
Arch
Version
DPI
All versions
Remote Support for Knox Manage 21.11

Version:21.11

Uploaded:February 18, 2022 at 7:48PM UTC

File size:1.87 MB

Downloads:88

Remote Support for Knox Manage 21.7

Version:21.7

Uploaded:July 6, 2021 at 12:29PM UTC

File size:1.85 MB

Downloads:66

Version:21.4

Uploaded:May 2, 2021 at 12:11AM UTC

File size:1.82 MB

Downloads:66

Remote Support for Knox Manage 21.1

Version:21.1

Uploaded:January 7, 2021 at 8:01AM UTC

File size:1.77 MB

Downloads:63

Remote Support for Knox Manage 20.11

Version:20.11

Uploaded:November 5, 2020 at 10:53AM UTC

File size:1.76 MB

Downloads:53

Remote Support for Knox Manage 20.8

Version:20.8

Uploaded:August 27, 2020 at 7:54AM UTC

File size:1.83 MB

Downloads:119

Remote Support for Knox Manage 20.2

Version:20.2

Uploaded:February 27, 2020 at 8:38AM UTC

File size:1.82 MB

Downloads:172

Remote Support for Knox Manage 19.12

Version:19.12

Uploaded:December 19, 2019 at 6:21AM UTC

File size:1.87 MB

Downloads:130

Remote Support for Knox Manage 19.11

Version:19.11

Uploaded:November 14, 2019 at 5:53AM UTC

File size:1.87 MB

Downloads:111

Remote Support for Knox Manage 19.9.1

Version:19.9.1

Uploaded:October 30, 2019 at 2:04AM UTC

File size:1.87 MB

Downloads:63