What's new in Remote Support for Knox Manage
- Shared device mode support
- Knox Remote Support name change
About Remote Support for Knox Manage
Knox Remote Support enables IT Admin's remote troubleshoot when users encounter a problem.
It is a remote troubleshoot solution for the IT Admin and users of Knox Manage.
Knox Remote Support provides:
- Doesn't require in-person analysis
- Support all of Samsung devices
- IT Admin may record device screen as a video clip or screenshot for the reproduction purpose during the remote support
- Enables IT Admin to send the files to the user and vice versa.
Knox Remote Support is provided as a part of Knox Manage on a valid license.
Download Remote Support for Knox Manage
This release comes in several variants (we currently have 2). Consult our handy FAQ to see which download is right for you.
Version:24.04(240222150)
Uploaded:April 4, 2024 at 10:47AM UTC
File size:5.34 MB
Downloads:37
Version:23.12(231109100)
Uploaded:December 7, 2023 at 6:27AM UTC
File size:4.16 MB
Downloads:56
Version:23.09(230802140)
Uploaded:September 7, 2023 at 8:22AM UTC
File size:4.16 MB
Downloads:44
Version:23.06(230522130)
Uploaded:June 22, 2023 at 2:47AM UTC
File size:4.16 MB
Downloads:54
Version:23.03(230307190)
Uploaded:March 23, 2023 at 3:15AM UTC
File size:3.21 MB
Downloads:63
Version:22.11(221108110)
Uploaded:November 16, 2022 at 3:30AM UTC
File size:2.84 MB
Downloads:107
Version:22.05
Uploaded:June 9, 2022 at 8:00AM UTC
File size:1.9 MB
Downloads:173
Version:21.11
Uploaded:February 18, 2022 at 7:48PM UTC
File size:1.87 MB
Downloads:114
Version:21.7
Uploaded:July 6, 2021 at 12:29PM UTC
File size:1.85 MB
Downloads:71
Version:21.4
Uploaded:May 2, 2021 at 12:11AM UTC
File size:1.82 MB
Downloads:138