Tools
(98 ratings)
Introducing AirDroid Remote Support, a new efficient solution for technical support !
It helps you establish connection between you and your partner, providing the most intuitive and convenient way to demonstrate your problem and receive instant help. You can share your screen, receive a call, and send messages to have your partner quickly understand the problem and then provide useful suggestions.

Quick Guide:
1. Download and open AirDroid Remote Support app on your mobile device.
2. Share the 9-digit connection code to your partner who has downloaded AirMirror. (Note: Your partner needs to download AirMirror, not Remote Support to build connection with you)
3. After your partner connects to your device via a 9-digit connection code, you are in connection!

Features

Voice Call
Your partner can call you to discuss the probem in real-time.

Screen Sharing
Share your screen with your partner to see the issue together. Whether to start/pause/stop screen sharing is all controlled by you.

Tutorial Gesture
Your partner can show his/her operation trace and lead you to solution.

Chat
You can send text messages, pictures or even voice messages to help communicate with each other.

Privacy Protection
During screen-sharing, you can pause anytime you want to protect your password and privacy not to seen by the other.
From version AirDroid Remote Support 1.0.0.3:
2020/01/17 v1.0.0.3

1. Add French, German, Italian, Japanese, Portuguese(Brazil), Russian, Spanish support.
2. Other bugs fixes and improvements.
All versions