myVW

We continuously work to improve app performance and customer experience. This version contains bug fixes and performance improvements.

Welcome to myVW, a drive-changing app with connected vehicle services enabled through myVW+. The myVW app enables access to essential tools for most model year 2020 or newer VW vehicles, including service scheduling, finding a preferred Volkswagen dealer, viewing service history⁵, and other owner resources. Plus, subscribe to connected vehicle services plans to get access to additional available features (depending on vehicle model and equipment), such as:

• Remote start your engine¹
• Start and stop EV battery charging²
• Remote lock or unlock your doors³
• Remote honk and flash²
• Remotely access climate control for EVs²
• Manage EV battery settings⁶
• View last parked location⁴
• Create vehicle alerts, including speed, curfew, valet and boundary alerts²
• View fuel or EV battery status⁶
• Vehicle health reports⁷
• DriveView⁸ scores

Use of the myVW app requires acceptance of myVW Terms of Service. Connected vehicle services enabled through myVW+ are available on most MY20 and newer vehicles and require an included or paid subscription, some of which may have their own terms and conditions. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your subscriptions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of myVW and myVW+ Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/connected. Always pay careful attention to the road and do not drive while distracted.

To access select connected vehicle services on compatible smartwatches, get the myVW app for Wear OS.

¹Requires active subscription to Remote Access plan and compatible factory-installed or dealer-installed remote start feature. See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use.
²Requires active subscription to Remote Access plan.
³Requires active subscription to Remote Access plan. See Owner’s Manual for further details and important warnings about locking and unlocking your vehicle remotely.
⁴Requires active subscription to Remote Access plan. Do not use feature to locate stolen vehicle.
⁵Service history is available as long as work was performed since January 2014 at a participating Volkswagen dealership.
⁶Requires active subscription to VW Vehicle Insights plan.
⁷Requires active subscription to VW Vehicle Insights plan. Refer to your vehicle's warning and indicator lights for the most current diagnostic information. Always consult owner's literature for maintenance guidelines and warnings. Vehicle Health Reports and Health Status may not be available on all EV models.
⁸Requires active subscription to VW Vehicle Insights plan and enrollment in DriveView. Use of your vehicle by multiple drivers may impact your driving score. Always obey all speed and traffic laws.