Support for Android is built for agents, team leads, and managers on-the-move. A fast and secure productivity tool that gives you visibility of your account in real-time.

Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for Android empowers you to access Zendesk whether you’re at your office or on the go!

Some of the key features you’ll find in the app:

Focus on today
Get a snapshot of your ticket Views to review volume, demand, and figure out what needs to be prioritized for your account.

Search to find context on your customer
Have better insights while on the move by viewing a customer’s profile to see tags, organizations, notes, requests, and more.

Continue a conversation or create new tickets
Add the right people to the conversation with @mentions, create new tickets and update assignees and CCs, plus add followers, tags, and any other field while on the move.

Get real-time notifications for critical updates
Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time.

Run your business from the field
If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, get context with tags, notes, and important customer details in profiles.

Track your team’s performance
If you’re a manager, you can track current workload and how your team is doing from the palm of your hand!

We love feedback so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the settings tab.

Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.

Learn more about Support and create a free account here: www.zendesk.com/support

From version Zendesk Support 2.32.1:

We've added a brand new ticket details UI to improve the way you view and respond to tickets on mobile. To turn it on, go to settings and enable the new experience. For more information, please see here: support.zendesk.com/hc/en-us/articles/4408846407066#topic_lmz_hkb_1vb

All versions
Zendesk Support 2.32.1
March 24, 2023

Version:2.32.1

Uploaded:March 24, 2023 at 9:14AM UTC

File size:23.62 MB

Downloads:7

Zendesk Support 2.31.0
February 23, 2023

Version:2.31.0

Uploaded:February 23, 2023 at 11:49AM UTC

File size:23.59 MB

Downloads:11

Zendesk Support 2.30.0
February 7, 2023

Version:2.30.0

Uploaded:February 7, 2023 at 10:26AM UTC

File size:23.45 MB

Downloads:9

Zendesk Support 2.29.0
January 23, 2023

Version:2.29.0

Uploaded:January 23, 2023 at 7:39AM UTC

File size:23.44 MB

Downloads:5

Zendesk Support 2.28.0
December 14, 2022

Version:2.28.0

Uploaded:December 14, 2022 at 10:21AM UTC

File size:23.41 MB

Downloads:15

Zendesk Support 2.27.3
November 21, 2022

Version:2.27.3

Uploaded:November 21, 2022 at 11:53AM UTC

File size:23.41 MB

Downloads:8

Zendesk Support 2.27.2
November 16, 2022

Version:2.27.2

Uploaded:November 16, 2022 at 1:41PM UTC

File size:23.41 MB

Downloads:16

Zendesk Support 2.27.1
November 10, 2022

Version:2.27.1

Uploaded:November 10, 2022 at 1:12PM UTC

File size:23.41 MB

Downloads:10

Zendesk Support 2.26.0
October 27, 2022

Version:2.26.0

Uploaded:October 27, 2022 at 8:02AM UTC

File size:23.35 MB

Downloads:7

Zendesk Support 2.25.3
September 26, 2022

Version:2.25.3

Uploaded:September 26, 2022 at 12:52PM UTC

File size:23.34 MB

Downloads:10