Version: 2.23.0 (1656576654)
Languages: 75
Package: com.zendesk.android
Downloads: 10
22.37 MB (23,452,636 bytes)
Min: Android 5.0 (Lollipop, API 21)
Target: Android 11 (API 30)
nodpi
Permissions: 14Features: 5Libraries: 2
Uploaded July 6, 2022 at 8:22AM UTC by HoldTheDoor

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22.37 MB
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‧ Bug fixes and enhancements.
‧ Soon, we will be launching a new mobile experience and would love to get some beta testers involved. To learn more, go to support.zendesk.com/hc/en-us/community/topics/4409462347418 or sign up here: forms.gle/TZQJEcKMzERWcZdU6

Support for Android is built for agents, team leads, and managers on-the-move. A fast and secure productivity tool that gives you visibility of your account in real-time.

Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for Android empowers you to access Zendesk whether you’re at your office or on the go!

Some of the key features you’ll find in the app:

Focus on today
Get a snapshot of your ticket Views to review volume, demand, and figure out what needs to be prioritized for your account.

Search to find context on your customer
Have better insights while on the move by viewing a customer’s profile to see tags, organizations, notes, requests, and more.

Continue a conversation or create new tickets
Add the right people to the conversation with @mentions, create new tickets and update assignees and CCs, plus add followers, tags, and any other field while on the move.

Get real-time notifications for critical updates
Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time.

Run your business from the field
If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, get context with tags, notes, and important customer details in profiles.

Track your team’s performance
If you’re a manager, you can track current workload and how your team is doing from the palm of your hand!

We love feedback so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the settings tab.

Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.

Learn more about Support and create a free account here: www.zendesk.com/support

All versions
Zendesk Support 2.24.0
August 10, 2022

Version:2.24.0

Uploaded:August 10, 2022 at 1:32PM UTC

File size:22.42 MB

Downloads:7

Zendesk Support 2.23.0
July 6, 2022

Version:2.23.0

Uploaded:July 6, 2022 at 8:22AM UTC

File size:22.37 MB

Downloads:10

Zendesk Support 2.22.0
June 1, 2022

Version:2.22.0

Uploaded:June 1, 2022 at 9:56PM UTC

File size:21.8 MB

Downloads:7

Zendesk Support 2.21.4
May 20, 2022

Version:2.21.4

Uploaded:May 20, 2022 at 10:55AM UTC

File size:21.32 MB

Downloads:7

Zendesk Support 2.21.3
April 29, 2022

Version:2.21.3

Uploaded:April 29, 2022 at 6:58AM UTC

File size:21.27 MB

Downloads:9

Zendesk Support 2.21.2
April 13, 2022

Version:2.21.2

Uploaded:April 13, 2022 at 8:00AM UTC

File size:21.11 MB

Downloads:4

Zendesk Support 2.21.1
March 23, 2022

Version:2.21.1

Uploaded:March 23, 2022 at 5:38PM UTC

File size:20.99 MB

Downloads:51

Zendesk Support 2.21.0
March 14, 2022

Version:2.21.0

Uploaded:March 14, 2022 at 12:25PM UTC

File size:20.93 MB

Downloads:6

Zendesk Support 2.20.0
March 2, 2022

Version:2.20.0

Uploaded:March 2, 2022 at 12:50PM UTC

File size:20.9 MB

Downloads:7

Zendesk Support 2.19.5
February 9, 2022

Version:2.19.5

Uploaded:February 9, 2022 at 5:58PM UTC

File size:20.49 MB

Downloads:13

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