Bug fixes and enhancements

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune. Zoho Desk comes from Zoho, the operating system for business.

Key features:

- Work Modes organize your tickets based on due time or customer type, so you know which ticket needs you first.

- Zoho Desk brings in customer information from Zoho CRM, so you can put a face to each ticket.

- Tickets are displayed as conversations, so agents can stay updated on ticket activity.

- With the all-new Team Feed, you can tag your team members on tickets, and collaborate to close tickets faster.

- The Notification Centre brings you updates on your tickets, so you stay on top of things wherever you are.

- Perform frequent ticket actions like edit, close and move with quick swipes.

- Create, view, edit and delete tickets from any department.

- Add and update comments and ticket fields.

- Receive push notifications on ticket updates, comments and @mentions.

- Re-assign tickets to other team members and pick up unassigned tickets.

- Move tickets to other departments.

- Receive and view attachments on tickets.

- Save responses as drafts, access, edit and send them later.

See available downloads
A more recent upload may be available below!
Download

This release comes in several variants (we currently have 4). Consult our handy FAQ to see which download is right for you.

Variant
Arch
Version
DPI
2.4.18 APK
95
April 7, 2021
armeabi-v7a
Android 4.4+
nodpi
2.4.18 APK
95
April 7, 2021
arm64-v8a
Android 4.4+
nodpi
2.4.18 APK
95
April 7, 2021
x86_64
Android 4.4+
nodpi
2.4.18 APK
95
April 7, 2021
x86
Android 4.4+
nodpi
All Releases
Zoho Desk 2.6.0.1
November 23, 2022

Version:2.6.0.1

Uploaded:November 23, 2022 at 6:46AM UTC

File size:19.45 MB

Downloads:2

Zoho Desk 2.5.6
November 16, 2022

Version:2.5.6

Uploaded:November 16, 2022 at 10:23AM UTC

File size:18.2 MB

Downloads:2

Zoho Desk 2.5.5
October 3, 2022

Version:2.5.5

Uploaded:October 3, 2022 at 6:52AM UTC

File size:18.07 MB

Downloads:5

Zoho Desk 2.5.4
September 12, 2022

Version:2.5.4

Uploaded:September 12, 2022 at 7:48AM UTC

File size:18.17 MB

Downloads:8

Zoho Desk 2.5.3
September 5, 2022

Version:2.5.3

Uploaded:September 5, 2022 at 5:50AM UTC

File size:18.05 MB

Downloads:2

Zoho Desk 2.5.2.1
August 18, 2022

Version:2.5.2.1

Uploaded:August 18, 2022 at 7:55AM UTC

File size:18.04 MB

Downloads:4

Zoho Desk 2.5.1
July 12, 2022

Version:2.5.1

Uploaded:July 12, 2022 at 4:45AM UTC

File size:18.03 MB

Downloads:4

Zoho Desk 2.5.0.1
June 3, 2022

Version:2.5.0.1

Uploaded:June 3, 2022 at 6:45PM UTC

File size:17.94 MB

Downloads:4

Zoho Desk 2.5
May 31, 2022

Version:2.5

Uploaded:May 31, 2022 at 3:47PM UTC

File size:17.94 MB

Downloads:5

Zoho Desk 2.4.34.1
May 9, 2022

Version:2.4.34.1

Uploaded:May 9, 2022 at 11:06AM UTC

File size:17.95 MB

Downloads:5

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